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Gamuda Berhad (29579-T) • Annual Report 2012
QuAliTY, sAFeTY & heAlTh AnD
enViRonMenT (Qshe)
A
comprehensive
Gamuda
Management
system has evolved from the previous Quality,
safety & health and environment system that
has been successfully implemented to ensure
that the Group can manage and improve its
operations to consistently provide quality, safe and
environmentally-responsible products, and services
to our stakeholders.
The Gamuda Management system is applied in
all areas of the Group’s operations to assist staff
in meeting customer requirements, business
commitments and social responsibilities while
upholding quality, safety, health, and environment
standards.
Qshe Policy statement
• Timely delivery of quality products and services
to our customers
• improve operations to consistently provide
high quality, cost effective, reliable, safe and
environmental friendly products, and services
• Committed to provide a safe and healthy
work environment for our employees through
adoption of best practices
• Prevent negative environmental impacts on
project and neighbouring sites
• Comply and provide training to stakeholders
on safety, health, and environment legislations
and regulations
Quality Programmes & Achievements
under our Quality Programmes, a number of
objectives were set to improve work quality and
to ensure that the respective projects fully comply
with the goals of the client and authorities. The
criteria used were quality assurance; monitoring
of non-conformance, complaints, and customer
satisfaction; cost and budgeting; and training and
awareness programmes conducted.
Among the successful initiatives spearheaded
by the respective project sites include the
implementation of electronic Document
Management system, standardisation of
Document Control system Procedures, execution
of online system for Request for inspection (RFi), as
well as verification and record tracking during the
construction stage. Additionally, sub-contractors
were given further education to ensure they meet
the Group’s Quality Assurance and Quality Control
(QAQC) requirements. All these played an integral
role in the organisation’s goal to improve quality
performance.
Results from periodic audits carried out among
employees showed that staff members were aware
of the quality guidelines and regulations that the
Group had adopted. We also saw a significant
reduction in non-conformance reports. These
results attest to the successful training sessions
conducted throughout the calendar year.
our integrated Management system (iMs) consists
of the iso 9001 Quality Management system, iso
14001 environmental Management system, and
the ohsAs 18001 and Ms 1722 occupational
health & safety Management system. A full list
of the Group’s accreditations in 2011/2012 is as
follows:
i. Gamuda Berhad and Gamuda engineering
sdn Bhd iso 9001:2008, ohsAs 18001:2007,
Ms 1722:2005, iso 14001:2004
ii. lingkaran Trans Kota holdings Berhad (liTRAK)
iso 9001:2008
iii. Kesas sdn Bhd iso 9001:2008
iv. syarikat Pengeluar Air sungai selangor sdn
Bhd (sPlAsh) iso/ieC 17025:2005, ohsAs
18001:2007, iso 9001:2008
v. GB Kuari sdn Bhd iso 9001:2008
vi. Megah sewa sdn Bhd iso 9001:2008
vii. Gamuda land (hicom-Gamuda Development
sdn Bhd, Valencia Development sdn Bhd,
harum intisari sdn Bhd) iso 9001:2008
viii. Gamuda land (horizon-hills Development sdn
Bhd) iso 9001:2008